Promotional Terms & Conditions

Terms & Conditions

Winter Solstice Candle Gift with Purchase

Receive a complimentary Winter Candle with any online order of $299 or more on full-priced pieces only. Offer ends 31 August 2025 or while stocks last. Limit one gift per order. The candle will be automatically added to your cart once eligible items are in your basket. If items are returned and the order no longer meets the minimum spend, the gift must also be returned or its value will be deducted from the refund. Online only, not valid with other free gift offers.

Clearance Section

Our clearance section consists of off-range (discontinued) and end-of-line jewellery. Once the jewellery pieces are gone, they are gone. No custom orders are available on these items. Limited ring sizes and limited quantities apply. Items not eligible for our 30 Day Change of Mind policy.

Not valid in conjunction with any other sale or offer.

$20 Welcome Gift Voucher

This voucher is valid for a single use per customer, per transaction, on purchases of $100 or more in a single transaction and must be redeemed at the time of purchase.

Not valid on gift vouchers, proprietary collections including but not limited to Synergy, Celeste, Oceania, Sunrise, and Solus, clearance items, sale or special price items, repairs, jewellery care plans, or gold studs under SKUs containing ES61.

Valid for 30 days from the date of issue and applies to full-priced items only. The voucher is not transferable, redeemable for cash, or exchangeable for any other offer or discount, nor can it be used in conjunction with any other promotional offer.

If an item purchased with the voucher is returned, any refund or credit issued will reflect the amount paid after the voucher discount and will not reinstate or refund the voucher value.

Subject to our General Terms & Conditions, Returns Policy, and Privacy Policy available online. Secrets Shhh reserves the right to modify or cancel this offer at any time without prior notice.

Win Your Dream Ring Competition

1. Competition Overview

This competition (“Dream Ring Competition”) is organised by Secrets Shhh (“we,” “our,” or “us”). By participating, entrants agree to these Terms and Conditions.

2. Eligibility

  • The competition is open to individuals aged 18 or older as of the competition start date.
  • Participation is limited to customers who book and place an order for an engagement ring with us during the competition period.
  • Employees, contractors, agents, and immediate family members of Secrets Shhh are not eligible to participate.
  • The competition is void where prohibited by law.

3. Competition Period

The competition will run from July 1, 2025, at 12:00 a.m. to August 31, 2025, at 11:59 p.m. (“Competition Period”). All bookings and orders must be completed within this period to qualify for entry.

4. How to Enter

  • Make a booking for an engagement ring with Secrets Shhh participating stores during the Competition Period.
  • Place an order for the engagement ring and tell us in 25 words or less why this is your Dream Ring for your entry to be valid.
  • Each participant is limited to one entry, regardless of the number of bookings or orders.
  • No additional purchase or payment is required to enter beyond the engagement ring order.

5. Prize Details

  • The winner will receive their dream engagement ring, valued up to a maximum of $10,000 AUD.
  • If the winner’s dream ring exceeds the prize value, they may choose to pay the difference.
  • The winner cannot exchange the prize for cash or other products.

6. Winner Selection and Notification

  • A random draw will be conducted on September 9, 2025, to select the winner.
  • The draw will take place at the Secrets Shhh office in Brisbane.
  • The winner will be notified via the email address or phone number provided during their booking by September 10, 2025.
  • If the winner cannot be contacted or fails to respond within 7 days of notification, we reserve the right to redraw a new winner.

7. Publicity and Consent

By entering, participants consent to Secrets Shhh using their name, photos, and/or testimonials for promotional and marketing purposes without additional compensation, unless prohibited by law.

8. Disclaimers and Limitations of Liability

  • Secrets Shhh is not responsible for incomplete, inaccurate, or lost entries, technical disturbances, or any other circumstances beyond our control that may affect entry availability or competition operation.
  • Except where prohibited by law, Secrets Shhh makes no warranties, express or implied, about the prize and shall not be held liable for any damages arising from the use of the prize.

9. Governing Law

This competition is governed by the laws of the States of Australia. Any disputes arising shall be subject to the exclusive jurisdiction of these courts.

10. Privacy

Participants’ personal information will be collected and handled in accordance with our Privacy Policy.

11. Changes and Termination

We reserve the right to amend these Terms and Conditions or cancel the competition at our sole discretion for any reason, including unforeseen circumstances that may interfere with the competition’s integrity. Secrets Shhh’s decision is final on eligibility to enter the competition.

For any questions about this competition or these Terms and Conditions, please contact us at secretsshhhhmarketing1@gmail.com.